Welcome to Rollino Casino! If you’re new here, you might have questions or need assistance as you start your gaming journey. We’re here to help you navigate through the support options available. This guide will walk you through the steps for registration, claiming bonuses, managing payments, and finding support whenever you need it.

Step 1: Registration

Getting started at Rollino Casino is easy. Follow these steps to register:

  1. Visit the Rollino Casino website.
  2. Click on the “Sign Up” button located at the top right corner of the homepage.
  3. Fill out the registration form with your personal details:
    • Name
    • Email Address
    • Password
    • Date of Birth
  4. Agree to the terms and conditions by checking the box.
  5. Click on “Create Account” to finalize your registration.

Step 2: Claiming the Bonus

Once you are registered, take advantage of the welcome bonus. Here’s how:

  1. Log in to your account.
  2. Navigate to the promotions section.
  3. Find the welcome bonus offer and click “Claim Now.”
  4. Make your first deposit as per the bonus requirements (usually a minimum of £20).
  5. Your bonus will be credited automatically, typically matching your deposit up to a certain limit.

Note: The bonus usually comes with wagering requirements, for example, 35x the bonus amount, meaning you must wager the bonus 35 times before you can withdraw it.

Step 3: Payment Methods

Rollino Casino offers various payment methods for deposits and withdrawals. Here’s how to manage your transactions:

  1. Log in to your account.
  2. Go to the “Cashier” section.
  3. Choose between the following payment methods:
    • Credit/Debit Cards (Visa, Mastercard)
    • E-Wallets (PayPal, Neteller)
    • Bank Transfers
  4. Select your preferred method and enter the amount you wish to deposit or withdraw.
  5. Follow the prompts to complete your transaction.

How to Withdraw

Withdrawing your winnings is straightforward. Follow these steps:

  1. Log in to your Rollino Casino account.
  2. Navigate to the “Cashier” section.
  3. Click on the “Withdraw” option.
  4. Select your preferred withdrawal method (the same method used for deposits is often required).
  5. Enter the amount you wish to withdraw.
  6. Confirm your withdrawal request.

Withdrawal timeframes vary by method:

Payment Method Withdrawal Time
Credit/Debit Cards 3-5 business days
E-Wallets 24 hours
Bank Transfers 3-7 business days

Step 4: Finding Help and Support

If you ever have questions or need help, Rollino Casino provides excellent support:

  • Live Chat: Available 24/7 for immediate assistance.
  • Email Support: You can email the support team for less urgent inquiries.
  • FAQ Section: A comprehensive list of common questions and answers can be found on the website.

We hope this guide helps you find the support you need at Rollino Casino. Enjoy your gaming experience, and don’t hesitate to reach out if you have any questions!